As president of Carolina Office Systems, a Carolinas-based imaging company, Mark Taylor has established an organization of extraordinary personnel. The concept of “Team of One” was developed early in his tenure, which is 100% committed to customer service. This philosophy established a culture of going Above and Beyond the Call of Duty for each and every customer. “In today’s market, it’s not just about performing your job for customers; it’s about providing a fantastic experience from day one and throughout the lifetime of the partnership”.
Mark has been influencing success in this industry for over 25 years and has been recognized as a leader in this industry. Customer service and community involvement are on the top of his organization’s priority list. His passion for his employees’ success and his customers’ satisfaction is found in his daily mantra – “We have to be better tomorrow than we are today” and “It all starts with the customer.”
Mark is a graduate of Marshall University. He served as an officer in the military for eight years.